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We deliver to addresses in the United Kingdom only. Every order ships from our own stock, and standard delivery is free.
| Destination | Delivery | Leaves our warehouse | Delivery after dispatch |
|---|---|---|---|
| England, Wales and mainland Scotland | Free | [PROCESSING DAYS] working days | [DELIVERY RANGE] working days |
| Northern Ireland, Scottish Highlands and islands | Free | [PROCESSING DAYS] working days | [DELIVERY RANGE] working days |
Working days are Monday to Friday, excluding UK bank holidays. Orders placed before [CUT-OFF TIME] on a working day start processing the same day. We do not deliver to the Channel Islands, the Isle of Man, BFPO addresses or addresses outside the United Kingdom; checkout only accepts addresses we can deliver to.
Prices are in pounds sterling (GBP).
Your subscription box is dispatched within [CLUB DISPATCH DAYS] working days of each monthly payment and delivered on the same free service. See the MODAVES Club Regulations.
You receive an order confirmation email straight after checkout. When your parcel leaves our warehouse, we email you a tracking number and link. Tracking can take up to 24 hours to show the first scan. See Order Tracking Information.
Orders normally ship in one parcel. If we ever send an order in more than one parcel, you receive tracking for each at no extra cost.
If we expect your order to arrive later than the estimate, we will email you. If your parcel hasn't arrived within the delivery time above, contact us and we will open an investigation with the carrier and send you a replacement or a full refund if the parcel is lost. If tracking says "delivered" but you can't find your parcel, contact us and we will investigate with the carrier.
Please check your address before paying. To change it, email us as soon as possible; we can change it until the parcel has left our warehouse. Club subscribers can update their delivery address in their account at any time before their billing date. If a parcel comes back to us because of an incorrect address, we will contact you to arrange redelivery or a refund.
Your order is our responsibility until it is delivered to you. If it arrives damaged, contact us and we will replace it or refund you.
For wholesale or bulk orders, contact support@modaves.com for a quote before ordering.
See our Returns & Refunds Policy.
Last updated: 19 October 2026.
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